來源：http://www.letopop.com 發布時間：2022-12-23 14:12:27 瀏覽次數：
Now, many enterprises will open 400 phones. Compared with fixed line phones, 400 phones not only have the advantage of not being busy, but also have many functions, which are very helpful to the development of enterprises, including the following common functions. RBT: When users dial 400, they will hear an enterprise introduction, which can increase the user's consulting experience. This is also a very common function. Voice navigation: After the call is connected, you will hear a navigation reminder, such as what to ask, please press * *. Enterprises can quickly find the corresponding service personnel according to their own actual needs, which can enable enterprises to solve customer problems more specifically.
Voice mailbox: When we call 400 phones in non working hours, we will hear a voice prompt, leave the contact information, and later have staff contact. This can avoid losing certain customers for enterprises.
Call recording, job number broadcasting, satisfaction rating: these three functions are also common. Many enterprises will use these three functions to understand the service of customer service personnel, so as to make service adjustments and improve the overall service quality of the enterprise. In addition, enterprises will also use the transfer function of 400 calls, such as time-sharing, partition transfer, random answering, sequential answering, etc. They can set their own answering methods according to needs, which can better serve customers, and also achieve all-day online customer service. There is also a call analysis function. The system can record and analyze data by itself, which is also very helpful for enterprise marketing. Other functions of the 400 phone include enterprise OA, enterprise trust IM, black-and-white list of incoming calls, etc. It can be said that the 400 phone can affect the overall development of enterprises, and any enterprise can promote the development of enterprises through the 400 phone.
The above is a detailed introduction to Jinan 400 phone service. I hope it will be helpful to you. If you have any questions, please contact us. We will serve you with our attitude http://www.letopop.com