來源：http://www.letopop.com 發布時間：2023-01-24 00:01:51 瀏覽次數：
The telephone is a communication service based on the intelligent network, which is developed on the basis of the end of digital communication. This determines that the 400 telephone can add many functions to the traditional telephone to realize the personalized needs of customers. The traditional telephone only has the communication link function, and has no other functions, so the scalability of the 400 telephone is unlimited.
The telephone call center refers to the management background after the 400 phone is opened. All operations are completed in the management background. There are many functions that can be set in the management background, such as the queue function, answering strategy, call recording, time segment transfer, regional transfer rejection function, black-and-white list, CRM, IVR navigation, and mutual transfer between each binding number level, Compared with the traditional call center, the 400 call center has similar functions.
In addition to the RBT function, the traditional telephone only has the call function.
There is no limit to the number of calls that can be bound to the phone, which ensures that the call can never be busy. How many calls can be connected, and traditional calls can only come in all the way.
In short, the traditional telephone only has the call function, while the 400 telephone has the call center function. The function can be infinitely expanded. It can be customized to meet the needs of enterprises through the management background settings.
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