The telephone is a communication service based on the intelligent network, which is developed on the basis of the end of digital communication. This determines that the 400 telephone can add many functions to the traditional telephone to realize the personalized needs of customers. The traditional telephone only has the communication link function, and has no other functions, so the scalability of the 400 telephone is unlimited.

電話呼叫中心指的是400電話開通之后有管理后臺，所有操作都是在管理后臺來完成，在管理后臺有眾多功能可以設置，比如呼叫中心常有的隊列功能、接聽策略、通話錄音、時間段轉接、區域轉接拒接功能、黑白名單、CRM、IVR導航，每個綁定號碼分級之間互轉等功能，與傳統的呼叫中心相比400呼叫中心功能近似的。

The telephone call center refers to the management background after the 400 phone is opened. All operations are completed in the management background. There are many functions that can be set in the management background, such as the queue function, answering strategy, call recording, time segment transfer, regional transfer rejection function, black-and-white list, CRM, IVR navigation, and mutual transfer between each binding number level, Compared with the traditional call center, the 400 call center has similar functions.

傳統電話除了彩鈴功能之外，只有通話功能無其他。

In addition to the RBT function, the traditional telephone only has the call function.

電話可以綁定電話數量無限制，保證了通話可以永遠不占線，有多少電話都可以接進來，傳統電話就只能一路進來。

There is no limit to the number of calls that can be bound to the phone, which ensures that the call can never be busy. How many calls can be connected, and traditional calls can only come in all the way.

總之，傳統電話只有通話功能，而400電話具有呼叫中心的功能，功能可以無限擴展的，通過管理后臺設置滿足企業的需求，就是可以自定義。

In short, the traditional telephone only has the call function, while the 400 telephone has the call center function. The function can be infinitely expanded. It can be customized to meet the needs of enterprises through the management background settings.

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This article is dedicated by Jinan 400. For more information, please click http://www.letopop.com Sincere attitude. We will provide you with comprehensive services. We will continue to offer you more relevant knowledge. Please look forward to it